Salma Technologies

Our main office is located in Maiduguri, Borno State, Nigeria. We serve clients across Northeast Nigeria and can work remotely with clients anywhere in the country.

Address: Shop No. 4 Zannari Venture's Hadiza Memorial Street Second Transformer, Maiduguri Borno State Nigeria.

Our office is open:

• Monday - Friday: 8:00 AM - 6:00 PM
• Saturday: Closed (Emergency IT support available)
• Sunday: Closed (Emergency IT support available)

For urgent matters outside these hours, you can reach us via WhatsApp or email.

Development time varies based on complexity:

• Basic Website (5 pages): 2-3 weeks
• Business Website (10-15 pages): 4-6 weeks
• E-commerce Store: 6-8 weeks
• Custom Web Application: 8-12 weeks

We provide a detailed timeline during our initial consultation.

Yes! We offer reliable Nigerian-based hosting with:

• 99.9% Uptime Guarantee
• Free SSL Certificate
• Daily Backups
• 24/7 Technical Support
• Email Accounts Setup

Hosting is included in our web development packages for the first year.

We accept all common file formats:

• Preferred: PDF (print-ready), AI, PSD, CDR
• Accepted: JPG, PNG, TIFF, DOC, PPT
• Resolution: Minimum 300 DPI for quality prints

If you're unsure about your files, bring them to our office and we'll help you prepare them for printing.

No! Our courses are designed for both beginners and those with some experience:

• Beginner Courses: No prior knowledge needed
• Intermediate Courses: Basic computer skills required
• Advanced Courses: Previous experience recommended

We assess each student's level during registration and recommend the appropriate starting point.

Yes! Upon successful completion of any course, you receive:

• Official SalmaTech Academy Certificate
• Digital Portfolio of your work
• Letter of Recommendation (for outstanding students)
• ITF/SIWES students receive Industrial Training Certificate

Our certificates are recognized by local businesses and can boost your career prospects.

The Industrial Training Fund (ITF) and Students Industrial Work Experience Scheme (SIWES) are government programs that provide practical training for students. At SalmaTech:

• Duration: 3-6 months (depending on school requirements)
• Format: Hands-on training with real client projects
• Areas: Web Development, Graphic Design, IT Support
• Outcome: Practical skills + ITF/SIWES logbook signing

We accept multiple payment options:

• Bank Transfer: All Nigerian banks
• Cash: At our office in Maiduguri
• POS: Card payments at our office
• Online Payment: Coming soon

For large projects, we offer flexible payment plans (50% deposit, 50% on completion).

Absolutely! Our support includes:

• Websites: 1-3 years free maintenance (depending on package)
• Training: Lifetime email support for graduates
• IT Support: 30-day warranty on repairs
• Design/Print: Free minor revisions within 7 days

We believe in building long-term relationships with our clients.

Our refund policy varies by service:

• Academy Courses: 80% refund if canceled 7 days before start
• Web Development: Deposit refundable if project hasn't started
• Printing Services: No refund on completed prints
• IT Support: Full refund if issue isn't resolved

All refund requests are reviewed case-by-case with customer satisfaction as our priority.